FAQ - Generali Group Navigate on Generali.com   shortcut to press release shortcut to financial figures shortcut to financial calendar shortcut to Generali stock shortcut to career go to HomePage go to search go to map go to Italian version go to English version Main content Close WorldMap Scroll to see our Corporate Website where we are Open WorldMap Open Navigation Open Navigation Close Navigation Generali Stories Bollettino Strategic plan Download Center Contact us Ita Who We Are Close Navigation Close Who We Are Generali is one of the largest global insurance and asset management providers. Discover At a Glance Our Culture Our Brand Strategic Plan: Lifetime Partner 27 Open Submenu Excellence in Core Capabilities Excellence in Group Operating Model Excellence in Customer Relationships People Powered Excellence Sustainability rooted Excellence AI & Data-Driven Excellence Our management Our organization Open Submenu Insurance Asset Management Wealth Management Our business model Our activities Our History Open Submenu Generali 190 Anniversary Generali 190 Events timeline Interactive Timeline Our logo over 190 years Generali publications Posters and advertising Group Historical Archives Group libraries Sponsorship Open Submenu Sport Arts and Culture Generali Women in Sailing Generali Stories Our awards and recognition What we do Close Navigation Close What we do Our purpose is "Empowering Lives and Dreams". Discover Insurance Open Submenu Life Insurance Property and Casualty Insurance Insurance for Companies Insurance solutions for climate change and societal resilience Generali Climate Hub Global Advisor Excellence Contest Asset Management Wealth Management Sustainability Close Navigation Close Sustainability Deliver a profitable growth with a positive impact on people and the planet. Discover Responsible Business Open Submenu Charter of Sustainability Commitments Double Materiality Assessment Stakeholder engagement Sustainability indices and ratings External commitments Public-Private partnerships Responsible Insurer Open Submenu Sustainability into Underwriting Insurance solutions for climate change and societal resilience SME EnterPRIZE Excellence in Customer Relationships NPS: improving clients’ experience Climate Loss Database – EU Taxonomy Responsible Investor Open Submenu Sustainability into Investments Investing for climate Sustainable real estate investing Sustainability related disclosures Responsible Employer Open Submenu A Human-Centric Approach to Sustainable Performance Occupational Health & Safety and Employee Support Programs Social Dialogue Environmental management system of Group Operations Greenhouse gas emissions from Group operations Our offices and mobility of our personnel Working with our suppliers Responsible Corporate Citizen Open Submenu The Human Safety Net Commitments to the environment and climate Open Submenu Greenhouse gas emissions Climate advocacy policy and participation in public debate Performance and Reporting Open Submenu Data and performance Sustainable Financial Management Open Submenu Green & Sustainability Bonds Green, Social and Sustainability ILS Emerging risks Our rules Open Submenu Governance and management Generali Group Code of Conduct Respecting human rights Anti-corruption Financial crimes compliance Anti Financial Crime and Anti Bribery & Corruption Tax Strategy and Taxes Tax Transparency Report Group security Contacts People & Careers Close Navigation Close People & Careers Generali People are the engine of our transformation. Discover Our Culture Open Submenu The Excellence Culture Framework Diversity Equity and Inclusion Wellbeing and Health & Safety Initiatives Engagement Performance Management Our ways of Working Open Submenu Hybrid Forward AI/Gen AI Adoption Strategic Workforce Planning Our Learning and Development Open Submenu Our learning and development Managerial, Talent and Leadership Development Our Rewards Work with Us Investors Close Navigation Close Investors Thanks to our ‘Lifetime Partner 27: Driving Excellence’ plan, we will further enhance excellence across our customer relationships, our Group operating model and our core capabilities. Discover Investing in Generali Strategy Open Submenu Outlook Investments and divestments AI & Data-Driven Excellence Financial Results & Reports Open Submenu Financial Results Reports Archive Presentations Investor Days Exploring Generali Financial highlights Open Submenu Performance by segment Performance by country Historical Data Financial calendar and events Share information & analysts Open Submenu Key share figures Tickers and indices Share capital Dividends Shareholding calculator Equity analysts and consensus Ownership structure Share buyback Debt & ratings Open Submenu Debt securities Debt composition and maturity Ratings Credit analysts Green, Social and Sustainability Bond Framework and Report Our ESG approach Retail shareholders Shareholders' Club Contacts Open Submenu Contacts for institutional investors Contacts for retail shareholders Media Close Navigation Close Media The latest from Generali. Discover Press releases News Podcast Open Submenu 190 Years of Future Media kit Events calendar Multimedia-Gallery Open Submenu Videos Images Social media Open Submenu Netiquette Corporate magazines Macroeconomic and insurance research Open Submenu Contacts Contacts Governance Close Navigation Close Governance Our corporate governance system is in line with international best practices. Discover Corporate governance system Open Submenu Articles of association Organizational and Management Model Related-party transactions Corporate Governance Report Diversity Policy Board of Directors Open Submenu Role, functions and activity Experience and skills Meetings and attendance Board evaluation Succession plan Committees Open Submenu Risk and Control Committee Related party transactions Committee Nominations and Corporate Governance Committee Remuneration and Human Resources Committee Innovation, Social and Environmental Sustainability Committee Investment Committee Statutory Auditors External Auditors Firm Remuneration Open Submenu We SHARE – the Share Plan for Group Employees Insider stock trading Open Submenu List of insiders Shareholdings Transactions Business conduct Engagement Relations with institutions Internal Control & Risk Management System Open Submenu Internal control functions Annual General Meeting Open Submenu A tree for a Shareholder Shareholders' Meeting Extended Inclusion Annual General Meeting 2026 Open Submenu Notice of call - Annual General Meeting 2026 Documents - Annual General Meeting 2026 Live streaming - Annual General Meeting 2026 How to vote - Annual General Meeting 2026 FAQ - Annual General Meeting 2026 Crisis management Contacts Search Search Close Search Close FAQ FAQ In this section, you will find some general information about the Generali Group, relative to questions frequently asked by our Clients and other external contacts. We tried to be concise in the answers, and wherever possible, refer the reader to more detailed web pages concerning the specific issues. Where is the Generali Group's Legal Head Office located? The Legal Head Office of Assicurazioni Generali S.p.A., Parent Company of the Generali Group, is located in Trieste, Italy, in:   Piazza Duca degli Abruzzi 2, 34132 Trieste (IT) Switchboard phone no.: +39 040 671111   The main building is along the city seafront, called "The Rive" (i.e. "the Shores"), of which some nice panoramic views are made available for download. What is Generali Italia? “Generali Italia” is the company that - effective from July, 1 2013 – has been set up out of the transfer of the Assicurazioni Generali S.p.A.’s insurance business to INA ASSITALIA S.p.A., which in turn has been renamed “Generali Italia S.p.A”. Later on, in 2014, Toro, Lloyd and Augusta of Alleanza Toro S.p.A. brands will also be merged in the newco. By 2015 only three Group companies will operate in Italy: Generali, Alleanza and Genertel. What's the main difference between the www.generali.com and the www.generali.it web sites? Basically, www.generali.com is Assicurazioni Generali’s institutional web site, managed by the Head Office in Trieste. It is meant to offer to financial analysts, Media operators, Clients, and the public in general an overview on Generali and its organizational set-up, the Group’s strategic guidelines, its consolidated results, press releases, Corporate Governance rules, and a number of other key information regarding one of the most important insurance-financial institutions of the international market.   On the other hand, www.generali.it is managed by Generali Italia' Head Office, based in Mogliano Veneto (Treviso), and refers to Company's Italian insurance operations. It offers key information on products and services available in Italy, as well as on the relevant distribution network. Which are the main peers of the Generali Group? The Generali Group’s main international peers are Axa (France, www.axa.com), Allianz (Germany, www.allianz.com), ING (Netherlands, www.ing.com), Zurich Financial Services (Switzerland, www.zurich.com). Besides these companies operating worldwide, there are a number of operators competing with Generali Group Companies at national level in the various markets How can I quickly know when the next financial figures become available? Through the generali.com website there are basically three ways that allow you to be timely informed about the Generali’s financial figures:   The dates of future main corporate events are available in the financial calendar, where you can also find the dates of some planned international conferences, in which one top representative of Generali’s Head Office is scheduled to deliver a speech: the relevant presentation is then often made available. Secondly, through the function "subscribe" (in the service menu) it is possible to ask for a mail alert advising you about new press releases, financial statements or interim results and the newsletters "Investor’s Info" Finally, through the RSS feed (in the footer area of each page) it is possible to directly receive on your own RSS reader notices about new press releases and financial presentations. How can I get in contact with the Generali Group? The Generali Group is quite a large international Group and therefore, it is important to be able to easily identify whom to contact to timely satisfy your queries. We have done our best to facilitate this task by highlighting some macro Areas of competence that, in most cases, should cover the majority of questions. Should you not find the appropriate Area, there is also a more general contact form that you can use. Generally speaking, in order to be faster and more precise in our answers, we tend to privilege questions received via e-mail. However, we are committed to reply to all your legitimate messages, either written or received via phone, in the shortest possible time.   As stated above, under Contact us, you will see the macro Areas that should be able to address most of the questions received: these Areas can be contacted directly via e-mail and they are: Generali Italia's Head Office in Mogliano, Investor Relations, Media/Press, and Personnel at the Central Head Office in Trieste. If, instead, you are interested in getting in touch with another Italian or a foreign Group Company, then you can refer to the list of Companies under worldwide Group, or through the box  “The Group worldwide”, at bottom right of each page of the website. If you do not succeed in getting the information you are looking for, please inform us accordingly, through the generic form, and we will contact our colleagues on your behalf to provide you with an answer in a reasonable amount of time. How can I send a complaint through the web? If you want to file through the web a complaint relating to a policy issued by Generali Italia, we suggest you to contact the Generali Italia's Head Office in Mogliano, by following the instructions given under Contact us of www.generali.it. If the complaint refers to a policy or financial product of a Group Company in Italy or abroad, then please get in contact with the relevant Head Office, following the instructions given under their web sites (please see the Companies list under "The group worldwide") How can I apply for a job in the Generali Group? If you would like to apply for a job at Generali Group in Italy (including the Assicurazioni Generali’s Head Office in Trieste and the Generali Italia’s Head Office in Mogliano Veneto) please follow the instructions under Job search.   If you are interested in working for another Company of the Generali Group, in the world, please get directly in contact with the relevant Human Resources Department. To this end, please check the list of Companies and their web sites under the “PREMISES & GLOBAL SERVICES” tab in the upper part of the header. Follow the stories on our social networks Sign up for our Newsletter! Receive all the latest updates and discover what's new in the Generali world. Subscribe Receive all the latest updates and discover what's new in the Generali world. 2 minute survey Get Updates Generali is one of the largest integrated insurance and asset management groups worldwide, with a total premium income of € 98.1 billion and € 900 billion AUM in 2025. Established in 1831, with over 88,000 employees and 163,000 advisors serving 75 million customers, the Group has a leading position in Europe and a growing presence in Asia and America. At the heart of Generali’s strategy is its Lifetime Partner commitment to customers, achieved through innovative and personalised solutions, best-in-class customer experience and its digitalised global distribution capabilities. The Group has fully embedded sustainability into all strategic choices, with the aim to create value for all stakeholders while building a fairer and more resilient society. Legal Info Cookie Policy Privacy & GDPR FATCA EMIR exemption Holocaust Accessibility Whistleblowing Glossary FAQ © Assicurazioni Generali S.p.A. - FISCAL CODE 00079760328 AND GROUP VAT NO. 01333550323 Back to top Who We Are back Who We Are Generali is one of the largest global insurance and asset management providers. Discover At a Glance Our Culture Our Brand Strategic Plan: Lifetime Partner 27 Who We Are Strategic Plan: Lifetime Partner 27 Discover Excellence in Core Capabilities Excellence in Group Operating Model Excellence in Customer Relationships People Powered Excellence Sustainability rooted Excellence AI & Data-Driven Excellence Our management Our organization Who We Are Our organization Discover Insurance Asset Management Wealth Management Our business model Our activities Our History Who We Are Our History Discover Generali 190 Anniversary Generali 190 Events timeline Interactive Timeline Our logo over 190 years Generali publications Posters and advertising Group Historical Archives Group libraries Sponsorship Who We Are Sponsorship Discover Sport Arts and Culture Generali Women in Sailing Generali Stories Our awards and recognition What we do back What we do Our purpose is "Empowering Lives and Dreams". Discover Insurance What we do Insurance Discover Life Insurance Property and Casualty Insurance Insurance for Companies Insurance solutions for climate change and societal resilience Generali Climate Hub Global Advisor Excellence Contest Asset Management Wealth Management Sustainability back Sustainability Deliver a profitable growth with a positive impact on people and the planet. Discover Responsible Business Sustainability Responsible Business Discover Charter of Sustainability Commitments Double Materiality Assessment Stakeholder engagement Sustainability indices and ratings External commitments Public-Private partnerships Responsible Insurer Sustainability Responsible Insurer Discover Sustainability into Underwriting Insurance solutions for climate change and societal resilience SME EnterPRIZE Excellence in Customer Relationships NPS: improving clients’ experience Climate Loss Database – EU Taxonomy Responsible Investor Sustainability Responsible Investor Discover Sustainability into Investments Investing for climate Sustainable real estate investing Sustainability related disclosures Responsible Employer Sustainability Responsible Employer Discover A Human-Centric Approach to Sustainable Performance Occupational Health & Safety and Employee Support Programs Social Dialogue Environmental management system of Group Operations Greenhouse gas emissions from Group operations Our offices and mobility of our personnel Working with our suppliers Responsible Corporate Citizen Sustainability Responsible Corporate Citizen Discover The Human Safety Net Commitments to the environment and climate Sustainability Commitments to the environment and climate Discover Greenhouse gas emissions Climate advocacy policy and participation in public debate Performance and Reporting Sustainability Performance and Reporting Discover Data and performance Sustainable Financial Management Sustainability Sustainable Financial Management Discover Green & Sustainability Bonds Green, Social and Sustainability ILS Emerging risks Our rules Sustainability Our rules Discover Governance and management Generali Group Code of Conduct Respecting human rights Anti-corruption Financial crimes compliance Anti Financial Crime and Anti Bribery & Corruption Tax Strategy and Taxes Tax Transparency Report Group security Contacts People & Careers back People & Careers Generali People are the engine of our transformation. Discover Our Culture People & Careers Our Culture Discover The Excellence Culture Framework Diversity Equity and Inclusion Wellbeing and Health & Safety Initiatives Engagement Performance Management Our ways of Working People & Careers Our ways of Working Discover Hybrid Forward AI/Gen AI Adoption Strategic Workforce Planning Our Learning and Development People & Careers Our Learning and Development Discover Our learning and development Managerial, Talent and Leadership Development Our Rewards Work with Us Investors back Investors Thanks to our ‘Lifetime Partner 27: Driving Excellence’ plan, we will further enhance excellence across our customer relationships, our Group operating model and our core capabilities. Discover Investing in Generali Strategy Investors Strategy Discover Outlook Investments and divestments AI & Data-Driven Excellence Financial Results & Reports Investors Financial Results & Reports Discover Financial Results Reports Archive Presentations Investor Days Exploring Generali Financial highlights Investors Financial highlights Discover Performance by segment Performance by country Historical Data Financial calendar and events Share information & analysts Investors Share information & analysts Discover Key share figures Tickers and indices Share capital Dividends Shareholding calculator Equity analysts and consensus Ownership structure Share buyback Debt & ratings Investors Debt & ratings Discover Debt securities Debt composition and maturity Ratings Credit analysts Green, Social and Sustainability Bond Framework and Report Our ESG approach Retail shareholders Shareholders' Club Contacts Investors Contacts Discover Contacts for institutional investors Contacts for retail shareholders Media back Media The latest from Generali. Discover Press releases News Podcast Media Podcast Discover 190 Years of Future Media kit Events calendar Multimedia-Gallery Media Multimedia-Gallery Discover Videos Images Social media Media Social media Discover Netiquette Corporate magazines Macroeconomic and insurance research Media Macroeconomic and insurance research Discover Contacts Contacts Governance back Governance Our corporate governance system is in line with international best practices. Discover Corporate governance system Governance Corporate governance system Discover Articles of association Organizational and Management Model Related-party transactions Corporate Governance Report Diversity Policy Board of Directors Governance Board of Directors Discover Role, functions and activity Experience and skills Meetings and attendance Board evaluation Succession plan Committees Governance Committees Discover Risk and Control Committee Related party transactions Committee Nominations and Corporate Governance Committee Remuneration and Human Resources Committee Innovation, Social and Environmental Sustainability Committee Investment Committee Statutory Auditors External Auditors Firm Remuneration Governance Remuneration Discover We SHARE – the Share Plan for Group Employees Insider stock trading Governance Insider stock trading Discover List of insiders Shareholdings Transactions Business conduct Engagement Relations with institutions Internal Control & Risk Management System Governance Internal Control & Risk Management System Discover Internal control functions Annual General Meeting Governance Annual General Meeting Discover A tree for a Shareholder Shareholders' Meeting Extended Inclusion Annual General Meeting 2026 Governance Annual General Meeting 2026 Discover Notice of call - Annual General Meeting 2026 Documents - Annual General Meeting 2026 Live streaming - Annual General Meeting 2026 How to vote - Annual General Meeting 2026 FAQ - Annual General Meeting 2026 Crisis management Contacts Generali Stories Bollettino Strategic plan Download Center Contact us Eng Ita