Service request management by Jira Service Management | Atlassian Close View this page in your language? All languages Choose your language 中文 Deutsch English Español Français Italiano 한국어 Nederlands 日本語 Português Pусский Polski Organizations everywhere use Jira Service Management to track service requests and bring visibility to work. Try it free Contact sales Everything you need to manage service requests Right out of the box Set up in minutes Teams from IT to HR to facilities can easily spin up service desks, and focus on resolving issues. Get control of requests Provide one place for your teams to resolve requests. No more juggling requests through email and chat. View information at your fingertips Demonstrate the value of your work and track performance metrics to continually improve service. Accelerate the flow of work Bring Dev, Ops, and other teams together to rapidly respond to requests, incidents, and changes. Why customers love Jira Service Management Fewer tickets On average, companies managed 25% fewer request tickets. Fraction of the cost Companies get a fully featured service desk at 1/5th the price of other solutions. Less time wasted Companies resolved issues 40% faster after migrating to Jira Service Management. Easier setup Companies get up and running with Jira Service Management in less than half the industry average implementation time. Don't just take our word for it #1 on Capterra’s Top 20 Most Popular ITSM Software #1 on Capterra’s Top 20 Most Affordable ITSM Software Top Rated IT Service Management Software on TrustRadius G2 Crowd Service Desk Software Leader 2017 Powering teams of all sizes around the world 3 reasons your IT team needs Jira Service Management Download it now Sign up for Jira Service Management today Try it free Contact sales Company Careers Events Blogs Investor Relations Atlassian Foundation Press kit Contact us products Rovo Jira Jira Align Jira Service Management Confluence Loom Trello Bitbucket See all products Resources Technical support Purchasing & licensing Templates Atlassian Community Knowledge base Marketplace My account Create support ticket Learn Partners Training & certification Documentation Developer resources Enterprise services See all resources Copyright © 2025 Atlassian Privacy Policy Terms Impressum Choose language Deutsch English Español Français Italiano 한국어 Nederlands 日本語 Polski Português русский 中文