SensAI Documentation - WooCommerce
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SensAI / Documentation			SensAI
SensAI is an intelligent support agent that helps your website visitors find information and navigate your site.
Powered by OpenAI’s advanced AI models, it learns from your website content to provide accurate, helpful answers tailored to your pages, posts and products.
Installation ↑ Back to top
To start using a product from WooCommerce.com, you can use the “Add to store” functionality on the order confirmation page or the My subscriptions section in your account.
Navigate to My subscriptions.
Find the Add to store button next to the product you’re planning to install.
Follow the instructions on the screen, and the product will be automatically added to your store.
Alternative options and more information at:
Managing WooCommerce.com subscriptions.
Adding a WooCommerce.com subscription to your store
Getting started ↑ Back to top
Read the guides below to walk through setting up the plugin, connecting your OpenAI API key, and configuring the essential settings. In just a few steps, you’ll have the AI assistant up and running on your website.
Initial setup (quick start)
Getting your OpenAI API Key
Settings ↑ Back to top
Configure how SensAI behaves, what content it learns from, and how the chat appears to your visitors.
AI Settings
Content and indexing settings
Design and appearance settings
Chat history settings
Please check out this helpful guide on how to optimize your SensAI settings
Exclude content with CSS class ↑ Back to top
SensAI offers a simple way to exclude specific content sections from AI indexing by adding the “sensai-exclude” CSS class to any block in your post editor. Please read the article for more information.
Exclude content with CSS class
Best practices ↑ Back to top
Enhance SensAI performance and help your visitors get the most relevant answers.
Understanding SensAI intelligence features
Optimizing SensAI responses
Optimizing your SensAI settings
Troubleshooting guide ↑ Back to top
Step-by-step solutions for common issues.
SensAI troubleshooting guide
Developer documentation ↑ Back to top
Use the guides below to learn how to extend and customize SensAI. They explain how to add custom functionality using filter hooks, track plugin behavior with debug logging, and handle advanced content restriction scenarios or integrations with membership plugins.
Custom content restriction detection
Debug logging
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