St. Louis Fed | About Us | Contact Us -- Home > About Us > Contact Us About Us Bank Officers Board of Directors Industry Councils Community Depository Institutions Advisory Council Visiting the St. Louis Fed The Federal Reserve System Careers Diversity and Inclusion Office of Minority and Women Inclusion Doing Business with the Fed Legal Holiday Schedule Contact Us Follow the Fed Links About Us Contact Us Addresses and General Numbers St. Louis Main phone numbers: 314-444-8444 1-800-333-0810 (toll-free from an Eighth District state) Postal mailing address (USPS): P.O. Box 442 St. Louis, MO 63166-0442 Shipping address (UPS, FedEx, etc.): 1421 Dr. Martin Luther King Drive St. Louis, MO 63106-3716 Street address (not for mail): One Federal Reserve Bank Plaza Broadway and Locust Streets St. Louis, Mo. Louisville Branch Main phone numbers: 502-568-9200 1-800-626-4507 Mailing and street address: National City Tower 101 S. Fifth St., Suite 1920 Louisville, KY 40202 Little Rock Branch Main phone numbers: 501-324-8300 1-800-482-9463 (in Arkansas) 1-800-332-0813 (outside Arkansas) Mailing address: P.O. Box 1261 Little Rock, AR 72203 Street address: Stephens Building 111 Center St., Suite 1000 Little Rock, Ark. Memphis Branch Main phone numbers: 901-523-7171 1-800-552-5132 (in Tennessee) 1-800-238-5293 (outside Tennessee) Mailing address: P.O. Box 407 Memphis, TN 38101 Street address: 200 N. Main St. Memphis, Tenn. Bank Holding Company Supervision Supervision conducts examinations, provides guidance and reviews compliance with applicable laws and regulations. Institutions headquartered in Indiana, Mississippi, Missouri and Tennessee Scott Smith: 314-444-8836 or 1-800-333-0810, ext. 448836 Institutions headquartered in Arkansas, Illinois and Kentucky Carl White: 314-444-8734 or 1-800-333-0810, ext. 448734 Bank and Bank Holding Company Applications Questions about bank/financial holding company applications may be directed here. David Hubbard: 314-444-7303 or 1-800-333-0810, ext. 447303 Community Development Community Development works with lenders, community leaders and resource providers to foster community development and promote fair and equal access to credit. Visit the Community Development Staff Directory page for staff phone numbers. Consumer Affairs Consumer Affairs conducts examinations of state member banks for compliance with federal consumer credit laws, including HMDA and CRA, and provides information to depository institutions and consumers. Cathy Kusmer: 314-444-8822 or 1-800-333-0810, ext. 448822 Steve Kirchgraber: 314-444-8727 or 1-800-333-0810, ext. 448727 Kevin Henry: 314-444-8823 or 1-800-333-0810, ext. 448823 Anthony Ricks: 314-444-8833 or 1-800-333-0810, ext. 448833 Michael Wallace: 501-324-8336 Consumer Complaints The Federal Reserve Consumer Help Center handles consumer complaints against state member banks. For questions or to file a complaint, call 1-888-851-1920. Customer Accounts Customer Accounts handles account confirmations and balances, information on correspondent/respondent relationships, and IAS accounting information and statements. Customer Accounts information: 1-800-333-0869 Capital Stock Adjustments: 314-444-8365 or 1-800-333-0810, ext. 448365 Billing Statement (availability and frequency, method of transmission, and use of earnings credits): 1-800-485-1033 Origin and explanation of charges: 1-800-482-9463, ext. 232 Discount Window/Credit Office Questions regarding setting up a borrowing relationship, loan requests, payments, or discount collateral pledges or releases may be directed here. Credit Office: 1-866-666-8316 Rates in Arkansas: 1-800-332-0813, ext. 205 Economic Education Economic Education Programs and Workshops Mary Suiter: 314-444-4662 or 1-800-333-0810, ext. 444662 Videos and Educational Booklets: St. Louis Shannon Smithers: 314-444-8560 or 1-800-333-0810, ext. 448560 Videos and Educational Booklets: Memphis Cathy Martin: 901-579-4102 or 1-800-552-5132, ext. 794102 Federal Reserve Membership Questions about Federal Reserve membership may be directed here. Dennis Blasé: 314-444-8435 or 1-800-333-0810, ext. 448435 Financial Services and Regional Sales Visit the Fed System's Financial Services web site to get contact information for: Access Solutions (assistance with specialized technical support and service setup related to FedLine® Customer Access Solution) Account Executives, District Business Development contacts and Regional Sales Account Services Check Services District Check contacts FedACH® Services FedCash® Services (assistance with FedCash Services, including ordering forms and supplies) Fedwire® Services National Settlement Service Treasury Services (including Savings Bonds, PATAX, Electronic Tax Application, Retail Securities and the TT&L Treasury Support Center) In an emergency, see our business continuity guide for check and cash services. Little Rock Branch The Little Rock Branch of the Federal Reserve Bank of St. Louis serves the western two-thirds of Arkansas with initiatives in community affairs, economic education, research and monetary policy. Visit the Little Rock Branch Contact Us page for staff phone numbers. Louisville Branch The Louisville Branch of the Federal Reserve Bank of St. Louis serves southern Indiana and central and western Kentucky with initiatives in community affairs, economic education, research and monetary policy. Visit the Louisville Branch Contact Us page for staff phone numbers. Media Inquiries The Public Affairs department handles all media inquiries for the Eighth Federal Reserve District. Reporters with questions or an interest in speaking with a St. Louis Fed staff member should contact: Adriene Dempsey e-mail: adriene.l.dempsey@stls.frb.org phone: 314-444-7471 or 1-800-333-0810, ext. 447471 cell: 314-852-5968 Memphis Branch The Memphis Branch of the Federal Reserve Bank of St. Louis is responsible for the Bank's operations in western Tennessee, eastern Arkansas and northern Mississippi. Visit the Memphis Branch Contact Us page for staff phone numbers. Operating Circulars Federal Reserve Financial Services are governed by the terms and conditions that are set forth in the operating circulars. Visit the Federal Reserve financial services web site for more information. Payments System Risk/Reserve Requirements Payment Risk Management and Reserves: 1-866-666-8316 Procurement The District Procurement department is responsible for acquiring quality goods and services on behalf of the business areas that make up the Federal Reserve Bank of St. Louis. Visit the Procurement department page for staff phone numbers. Research Research provides information on interest rates, economic data and banking statistics. Analyses are conducted on monetary policy, banking, macroeconomic, regional, community and international issues. Economic Data Information http://research.stlouisfed.org/fred2 Economic and financial data (GDP, consumer prices, etc.): 314-444-8573 or 1-800-333-0810, ext. 448573 Monetary, interest rate and international data: 314-444-8590 or 1-800-333-0810, ext. 448590 Regional data: 314-444-8812 or 1-800-333-0810, ext. 448812 Library: 314-444-8552 or 1-800-333-0810, ext. 448552 Publications 314-444-7320 or 1-800-333-0810, ext. 447320 Visit http://research.stlouisfed.org for U.S. economic and financial data and regional data for the Eighth District (through Federal Reserve Economic Database FRED®), as well as information about our staff economists, working papers and publications, and seminars and conferences. Regulations Congress has assigned to the Board responsibility for implementing the Federal Reserve Act, which established the Federal Reserve System, and certain other laws pertaining to a wide range of banking and financial activities. The Board implements those laws in part through its regulations, which are codified in title 12, chapter II, of the Code of Federal Regulations. Visit the Board of Governors web site for more information. Speakers Bureau Valerie Coleman: 314-444-8310 or 1-800-333-0810, ext. 448310 Statistical Reporting Statistics processes FR2900, Call Reports, Bank Holding Company Reports and various other financial reports from depository institutions. Additional information can be found online. Call Reports and Bank Holding Company Reports Matt Horenkamp: 314-444-4640 or 1-800-333-0810, ext. 444640 Deposit Reporting and other statistical reporting Robin Miller: 314-444-8554 or 1-800-333-0810, ext. 448554 Structure Reporting Joan Boelter: 314-444-8627 or 1-800-333-0810, ext. 448627 Structure Information The St. Louis Fed's Structure Services unit is responsible for structure maintenance for all bank holding companies, depository institutions and nonbank subsidiaries within the Eighth District. Send Eighth District Structure Reports to: Federal Reserve Bank of St. Louis Statistics and Structure Services P.O. Box 14831 St. Louis, MO 63178-4831 For further information: Brent Briggs 314-444-8765 or 1-800-333-0810, ext. 44-8765 (states of Missouri and Tennessee) Linda Debow-Parks 314-444-8742 or 1-800-333-0810, ext. 44-8742 (states of Arkansas, Indiana and Mississippi) Jeanice Geis 314-444-8767 or 1-800-333-0810, ext. 44-8767 (state of Kentucky) Rebecca Roberts 314-444-8744 or 1-800-333-0810, ext. 44-8744 (state of Illinois) E-mail NIC.STLS@stls.frb.org Subscriptions Fed publications and mailings Carol Musser: 314-444-8977 or 1-800-333-0810, ext. 448977 E-mail alerts Tracie Mueller: 314-444-8810 or 1-800-333-0810, ext. 448810 Web Site If you have questions about or technical problems with this web site, send an e-mail to: webmaster@stls.frb.org   Legal Information | Privacy Policy | Contact Us | Federal Reserve System Online