Manage Family Quests - Fitbit Ace LTE Help Skip to main content Fitbit Ace LTE Help Sign in Google Help Help Center Community Fitbit Ace LTE Privacy Policy Terms of Service Submit feedback Send feedback on... This help content & information General Help Center experience Next Help Center Community Fitbit Ace LTE Parent Guide Fitbit Ace LTE Notification For assistance with non Fitbit Ace LTE cases (e.g. Sense, Charge, Ace 3, Versa), visit help.fitbit.com     Manage Family Quests Family Quests are a fun way for kids, siblings, and parents to work together to achieve movement goals. By completing challenges, families can unlock new Fitbit Ace content and rewards, such as new items in Bit valley and games in the Fitbit Arcade. This encourages the whole family to get moving. Family members must opt in to participate in Family Quests. New Quests are released monthly. Enable Family Quests You can choose to enable Family Quests through the Fitbit Ace LTE app or the Fitbit Ace LTE watch. Your Fitbit Ace LTE software and Fitbit Ace app must be updated to their latest versions. On the Fitbit Ace LTE app Open the Fitbit Ace LTE app . On the Home screen, tap Quest Get started. Select Join Family Quests. For iOS users, you’ll need to grant Fitbit Ace LTE access to “Motion & Fitness.” Settings Apps Fitbit Ace turn on Motion & Fitness For Android users, you’ll need to grant Fitbit Ace LTE access to “Physical activity” Settings Apps Fitbit Ace Permissions Physical Activity  Tap Allow On the Fitbit Ace LTE watch On your Fitbit Ace LTE home screen, swipe one screen left to access Daily Quests. Scroll down to the Family Quest and tap Get started. If the option does not appear on your screen, check back later for upcoming quests. Family Quests are monthly events, but they may not always last the entire month. Participate in Family Quests A new Family Quest is released each month. As a Family Group, complete the monthly activity target to unlock items and rewards along the way for your child’s Fitbit Ace LTE. If there are siblings in the family with Fitbit Ace LTE and they complete the Quest together, both of them will receive items and rewards. Tracking activity in Family Quest Family Quests set activity targets, like target step counts. Activity tracked through the Ace app on your phone or Fitbit Ace LTE will be counted towards the target. To sync activity from other health apps on your phone or trackers, refer to the section "Add a step tracker to Family Quest." If you don’t complete the activity target, you’ll be able to start a new quest at the beginning of each month. If you go offline during a quest, your activity may not update immediately on your Fitbit Ace LTE. However, your device will continue tracking your activity. Your activity will be updated when you reconnect to the internet, or if you reload or reset your device. To view your Family progress, tap on Family Quest. You’ll see the overall activity target and each member’s contribution. Add a step tracker to Family Quest Android Before you can use it in Family Quests, you need to link your fitness tracker to Health Connect. Instructions are available for Fitbit or other apps.   Once this is done, connect your tracker to Family Quests: Open the Fitbit Ace LTE app. Tap Quest  More  Link a fitness tracker. Set up Health Connect. Follow the on-screen instructions. Tap Get started  Allow. To disconnect your tracker from Family Quest: Open the Fitbit Ace LTE app. Tap Family Quest  More . Tap Disconnect Health Connect  Settings. Follow the onscreen instructions to manage permissions and app access. iOS To connect your tracker to Family Quest: Open the Fitbit Ace LTE app. Tap Quest  More  Link a fitness tracker. Set up Apple Health. Turn on Steps then tap Allow.  To disconnect your tracker from Family Quest: Open the Fitbit Ace LTE app. Tap Family Quest More . Tap Disconnect Apple Health Settings. Errors Missing step tracker data Check that either Health Connect or Apple Health has recorded steps in the past 24 hours. If the step count is zero, the error message “Your steps might not be counting” will appear in the Fitbit Ace app. You can dismiss this message if it is expected. Open Health Connect or Apple Health. Go to the "Data and access" section. Confirm that a step data source is connected and has logged data within the last 24 hours. Missing Health Connect or Apple Health background read permission If you see this banner and the body text mentions missing background read permission, tap Grant permission and follow the on-screen instructions. Grant permission to Fitbit Ace: Android versions: 13 and lower: Go to Settings. Tap Apps  Health Connect  Open. Tap App permissions Fitbit Ace Additional access. 14 and 15: Go to Settings Apps Fitbit Ace. Tap Permissions Health Connect Additional access. 16: Go to Settings Apps Fitbit Ace. Tap Permissions Health, fitness and wellness  Additional access. Missing physical activity permission If you see this banner, tap Open Settings and follow the on-screen instructions to grant the Fitbit Ace app the necessary "Physical activity" permission. Need more help? Try these next steps: Post to the help community Get answers from community members Contact us Tell us more and we’ll help you get there true Help 1 of 10 Manage School time on Fitbit Ace LTE 2 of 10 Manage your eejie, room designs, and Bit Valley items 3 of 10 Save power and extend battery life for Fitbit Ace LTE 4 of 10 Play Fitbit Arcade games on your Fitbit Ace LTE 5 of 10 Accessibility features on Fitbit Ace LTE 6 of 10 Make and receive calls and messages on Fitbit Ace LTE 7 of 10 Track movement and activity on Fitbit Ace LTE 8 of 10 Add Friends on Fitbit Ace LTE 9 of 10 Create and manage a Family chat 10 of 10 Manage Family Quests ©2026 Google Privacy Policy Terms of Service Language español (Latinoamérica)‎ English‎ Enable Dark Mode Send feedback on... This help content & information General Help Center experience Search Clear search Close search Google apps Main menu 7785091244932124889 true Search Help Center false true true true false false false false false