Known issues with Domain Transfer  |  Domain management  |  Google Workspace Help Skip to main content Domain management Documentation Administrators Getting started Apps and integrations Set up and manage services Billing and subscriptions Data migration Data synchronization Device management Domain management Reports and monitoring Security and data protection User management Legal and compliance Support and troubleshooting Users Calendar Chat Cloud Search Gmail Groups Docs, Forms, Sheets, and Slides Drive Keep Meet Meet Hardware Sites Vids Developers Apps Script Marketplace Workspace APIs Training & business user guides Workspace Learning Center Google Skills Community Communities Workspace Admin Community Workspace Developers Community Support / English Deutsch Español – América Latina Français Indonesia Italiano Nederlands Polski Português – Brasil Svenska Tiếng Việt Türkçe Русский עברית العربيّة فارسی हिंदी বাংলা ภาษาไทย 中文 – 简体 中文 – 繁體 日本語 한국어 Sign in Administrators Domain management Admin console Contact us Overview Guides Domain management Overview Guides Documentation More Community More Support Domain basics What is a domain? Domain name basics DNS basics Identify your domain registrar Settings managed by your domain registrar DNS records About A records Configure A records Troubleshoot A records About CNAME records Add a CNAME record to your domain's DNS records Set up MX records for Google Workspace Avoid issues when changing MX records TXT record values Verify your domain with a TXT record Troubleshoot TXT records Manage your domains Choose your primary domain Add a user alias domain or secondary domain FAQ for multiple domains Limitations with multiple domains Merge domains from separate accounts Separate a Google Workspace account into two accounts Remove a domain from your managed Google Account Allow external sharing with only trusted domains Change your primary domain Change your primary domain for Google Workspace Alternatives to changing your primary domain Rename user addresses in bulk after changing your primary domain Verify your domain Verify your domain for Google Workspace Verify your domain to unlock features (for business email accounts) Verify your domain to unlock features (for Gmail accounts) About Gmail-based Google Workspace accounts Domain registration & hosting Purchase a domain when you sign up for Google services Connect your website to a domain registered through Google Use non-Google services with a domain registered through Google Set up Google Workspace with a third-party DNS host Transfer your domain to another host Unlock your domain Google Domain Registration Migration to GoDaddy Manage domains registered through Blogger Problems with domains registered through Google Renew an expired domain registration Verify billing information for legacy domain registrations Google Workspace Domain Transfer service What is Google Workspace Domain Transfer? How Domain Transfer works Workspace domain transfer words to know Domain Transfer system requirements What's supported in Domain Transfer? What's not supported in Domain Transfer? Watchpoints for Domain Transfer 1. Transfer process framework 2. Remove dry-run blockers 3. Choose your transfer options 4. Execute a dry run & schedule a transfer 5. Complete pretransfer tasks 6. Execute the transfer 7. Complete post-transfer tasks Identity merge & deduplication Transfer your Vault data with a domain transfer Known issues with Domain Transfer Administrators Getting started Apps and integrations Set up and manage services Billing and subscriptions Data migration Data synchronization Device management Domain management Reports and monitoring Security and data protection User management Legal and compliance Support and troubleshooting Users Calendar Chat Cloud Search Gmail Groups Docs, Forms, Sheets, and Slides Drive Keep Meet Meet Hardware Sites Vids Developers Apps Script Marketplace Workspace APIs Training & business user guides Workspace Learning Center Google Skills Communities Workspace Admin Community Workspace Developers Community Google Workspace Help Administrators Domain management Guides Send feedback Known issues with Domain Transfer Stay organized with collections Save and categorize content based on your preferences. Below is a list of known issues and propagation delays that might occur after the Google Workspace Domain Transfer process completes. These items can impact both administrators and end users. Known issues | Propagation delays How do we define a known issue? We work on isolating and fixing every product issue we're aware of. Some issues might not be listed here. We characterize known issues as follows: We can consistently reproduce unexpected behavior. Engineers are actively working toward a fix to correct the behavior. Known issues Feature Issues Access Transfer users might lose access to services if they have not been properly set up at the transfer root organizational unit level or below. If policies prevent sharing outside the environment, transfer users might lose access to content (for example, classic Google Sites). Administration Renaming a user on non-Google accounts might be unsuccessful when attempting to change multiple users post transfer. Gmail If the destination environment is using a Cloud Identity Free license, when the licenses are first applied Gmail users might get a banner stating: "Your storage is full. You might not be able to send or receive mail. To continue using Gmail, free up space or buy more storage." Since other licenses are applied almost immediately, this warning has no impact. Google Chat During the Domain Transfer process, Chat apps might stop responding, disappear from direct messages and Spaces, or stop working as expected. Google Chrome Chrome profiles remain associated with the source environment post-transfer. Customers need to manually re-enroll profiles on any managed device. On non-managed devices, you can recreate the Chrome profile which will fetch new policies. If necessary, you might also need to set policies for enrolled Chrome Browsers within the source environment. Google Drive, Docs, Sheets, Slides, Forms, & Drawings Drive templates generated from files inside shared drives don't appear in the destination environment's template gallery post transfer. Learn more If the stripped transfer option for Google Drive link sharing was selected, users will lose access to documents if the documents were not directly shared with them. Learn more Other features Users in organizations that leverage Google endpoint management might be prompted to reauthenticate their accounts on their mobile devices and to accept new admin policies, depending on the mobile management configuration of the destination environment. Propagation delays The following is a list of items that might experience post-transfer delays. Note: We expect these items to be resolved within 24 hours. For issues that exist after 24 hours or that are not on this list, file a ticket with Google Cloud support. Feature Issues Access Users with access to content using domain-wide sharing (for example, Google Drive files, communities) might temporarily lose access. The reason is the user and the content might be in different environments temporarily during the transfer. Domains Transferred domains might be temporarily missing when you go to Domains Manage domains in the Google Admin console. Google Chat Transfer users are: Labeled as external to destination environment users. Unable to start new direct messages. Unable to add people to newly-created spaces. Google Groups Groups that do not allow messages from outside the organization might temporarily bounce messages from transfer users during the transfer process for the period the users have already been transferred but the groups haven't. Learn more Transferred groups might temporarily be missing from a transfer user's list of groups in groups.google.com Miscellaneous The organization name that appears in the sharing settings on Google Docs and Google Calendars changes to the destination environment's organization name. The update might take up to 72 hours before it's complete. Transferred content might take a few days to appear in the destination environment's Cloud Search results. Contact and address autocomplete will match the directory in the destination environment. End users might experience temporary interruptions of Google Workspace services during the transfer process and after it completes. Send feedback Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates. Last updated 2026-07-17 UTC. Need to tell us more? [[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-07-17 UTC."],[],[]] Try Google Workspace Boost your productivity with AI at no cost Admin Community Get answers from industry peers and experts Customer Care Learn about support options and services Documentation & training Help Centers Developer guides Learning Center Google Skills Tools Admin console Apps Script Dashboard Google Cloud console Support Admin Community Developers Community Customer Care Terms Privacy Manage cookies English Deutsch Español – América Latina Français Indonesia Italiano Nederlands Polski Português – Brasil Svenska Tiếng Việt Türkçe Русский עברית العربيّة فارسی हिंदी বাংলা ภาษาไทย 中文 – 简体 中文 – 繁體 日本語 한국어