Service-specific Google Workspace requirements  |  Support & troubleshooting  |  Google Workspace Help Skip to main content Support & troubleshooting Documentation Administrators Getting started Apps and integrations Set up and manage services Billing and subscriptions Data migration Data synchronization Device management Domain management Reports and monitoring Security and data protection User management Legal and compliance Support and troubleshooting Users Calendar Chat Cloud Search Gmail Groups Docs, Forms, Sheets, and Slides Drive Keep Meet Meet Hardware Sites Vids Developers Apps Script Marketplace Workspace APIs Training & business user guides Workspace Learning Center Google Skills Community Communities Workspace Admin Community Workspace Developers Community Support / Sign in Administrators Support & troubleshooting Admin console Contact us Overview Guides Support & troubleshooting Overview Guides Documentation More Community More Support Google Workspace Support Support overview Before you contact support Contact Google Workspace support File & review support cases Find your phone support PIN Developer support About the Google Cloud Support Portal Give Google Workspace users access to the Google Cloud Support Portal Privacy best practices when working with Google Cloud Support Training & feedback Submit ideas for Google Workspace Train your Google Workspace users Watch videos & webinars Troubleshooting Account & sign-in 'Google Account already exists' error Can't sign in to the Admin console Identify and secure compromised accounts Restore a user's permanently deleted email Troubleshoot login challenges, 2-Step Verification, & sign-in issues Troubleshoot single sign-on (SSO) Billing & payments Bank information not accepted Billing error messages Can't pay by credit card (don't have one) Can't pay in available currencies Contacted by collections agency Country not listed for business address Didn't complete billing setup Estimated payment more than I expected Fix payment and billing issues I don't recognize a Google charge I got charged for too many users Indian debit or credit card not accepted No option to enter VAT ID or tax status Restore a suspended Annual Plan contract Selected wrong billing country Selected wrong billing currency Selected wrong billing plan Selected wrong value-added tax Test deposit failed Troubleshoot problems after making a payment Calendar Deleted, then recreated users don't receive event notifications Google Calendar resources rejecting my invitations Not receiving Google Calendar event notifications Resource calendar shows details of all its events Domain & DNS Can't add new domain to Google account Can't sign up my domain for a Google service CNAME record values Domain host disabled your account Domain registration is incomplete Troubleshoot CNAME records What if my domain expires? Email & Gmail About SMTP error messages Email addresses rewritten: user@ghs.googlehosted.com Email bounces with error message Find messages with Email Log Search Fix email bounces due to blocked IP address Gmail is slow for my users Gmail marks valid email messages as spam Gmail SMTP errors and codes Google Workspace users can't sign in to Gmail accounts Issues with invitations from Microsoft Outlook users Message bounced due to a policy rule Messages sent to email alias or Group aren't in my inbox Not receiving email from one sender Some recipients don't get my email Troubleshoot Gmail not getting contact form messages Troubleshoot issues with Gmail display names Troubleshoot problems receiving emails in Gmail Troubleshoot slow performance in Gmail Unable to remove email alias with asterisk (*) Groups Can't add a user to a group Can't change settings using the Groups API Can't create a group in my domain Fix common issues with group settings Groups for Business settings not in Admin console Handling reports of abuse and technical issues Legitimate email to a group marked as spam Membership transfers affect access to groups Messages bounce in groups with suspended members Messages from a bulk sender bounce Messages from a disabled account bounce Messages sent to a group member bounce New groups don't show up in Groups directory Recent Groups list explained Unexpected changes in group membership Meet External apps are recording Meet meetings Troubleshoot Meet network, audio, & video issues What Admins can do before contacting Meet support Other issues Countries or regions where Google Workspace is available Google Workspace Known Issues Google Workspace diagnostic tools How changes propagate to Google services Reporting Abuse Incidents Service-specific Google Workspace requirements Supported browsers for Google Workspace Unable to turn on a service Administrators Getting started Apps and integrations Set up and manage services Billing and subscriptions Data migration Data synchronization Device management Domain management Reports and monitoring Security and data protection User management Legal and compliance Support and troubleshooting Users Calendar Chat Cloud Search Gmail Groups Docs, Forms, Sheets, and Slides Drive Keep Meet Meet Hardware Sites Vids Developers Apps Script Marketplace Workspace APIs Training & business user guides Workspace Learning Center Google Skills Communities Workspace Admin Community Workspace Developers Community Google Workspace Help Administrators Support & troubleshooting Guides Send feedback Service-specific Google Workspace requirements Stay organized with collections Save and categorize content based on your preferences. Recommended requirements depend on your systems, network environment, and hardware. Review the services and tools below to find recommended browsers, any firewall recommendations, and hardware and operating system requirements. Google Workspace services | Google migration & sync products Google Workspace services Service Links to requirements & recommendations Assignments Browser—Supported browsers for Google Workspace Classroom Browser—Supported browsers for Google Workspace Directory No requirements Gemini Browser—Supported browsers for Google Workspace Gmail Browser—Supported browsers for Google Workspace Network—Gmail firewall settings Google AppSheet Network—Managing IP addresses and firewall information Google Calendar Browser—Get started with Google Calendar Google Chat Browser and hardware—Supported browsers for Google Workspace *You may need to allow media.tenor.gif for GIFs to appear correctly in chats. Google Cloud Search Browser—Supported browsers for Google Workspace Network—Cloud Search API* *API endpoints for indexing and querying: .googleapis.com:443/HTTPS Google Contacts Browser—Supported browsers for Google Workspace Google Docs Browser and operating system—System requirements and browsers Google Drive Browser and operating system—System requirements and browsers Network—Drive firewall and proxy settings Google Drive for desktop Browser—System requirements and browsers Operating system—Review System requirements in Use Google Drive for desktop at home, work, or school Google Forms Browser and operating system—System requirements and browsers Google Groups, Groups for Business Browser—Supported browsers for Google Workspace Google Keep No requirements Google Meet Browser and operating system—Requirements for using Google Meet Network—Prepare your network for Meet video calls Note: These requirements also apply to Meet live-streaming. Google Sheets Browser and operating system—System requirements and browsers Google Sites Browser—What you need to use Google Sites Network—Google Sites requirements Google Slides Browser and operating system—System requirements and browsers Google Tasks No requirements Google Vault No requirements Google Voice Browser & operating system—General requirements for Voice Network—Voice connectivity requirements and Optimize your network for Voice Identity management Browser—Supported browsers for Google Workspace Google migration & sync products Migration or sync product Links to requirements & recommendations Google Cloud Directory Sync (GCDS) Operating system—System requirements Network—Set up a Google Workspace host name allowlist Google Workspace Migrate Operating system & network—System requirements Google Workspace Migration for Microsoft Exchange (GWMME) Operating system—GWMME system requirements Network—Set up a Google Workspace host name allowlist Google Workspace Migration for Microsoft Outlook (GWMMO) Operating system—Administrator setup for GWMMO Network—Set up a Google Workspace host name allowlist Google Workspace Sync for Microsoft Outlook (GWSMO) Operating system—Administrator setup for GWSMO Network—Set up a Google Workspace host name allowlist Password Sync Operating system—Get ready to use Password Sync Network—Set up a Google Workspace host name allowlist Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated. Send feedback Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates. Last updated 2026-07-17 UTC. Need to tell us more? [[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-07-17 UTC."],[],[]] Try Google Workspace Boost your productivity with AI at no cost Admin Community Get answers from industry peers and experts Customer Care Learn about support options and services Documentation & training Help Centers Developer guides Learning Center Google Skills Tools Admin console Apps Script Dashboard Google Cloud console Support Admin Community Developers Community Customer Care Terms Privacy Manage cookies