IT Support & Automation Certified Courses - Grow with Google APAC Jump to Content Home Use tools Learn skills AI Skills Google IT Certificates Secure a job in IT, with help from Google Hosted on Coursera Get on the fast track to finding an in-demand job in IT, with a professional certificate from Google. Learn the foundations of networking and operating systems or how to solve problems using code. Learn more How it works   No relevant experience required์ 100% remote, online learning Hands-on, practice-based training์ Learn more about the certificate IT Support Certificate 5 courses | 240 hours About Curriculum About This online training program provides the skills you need for an introductory-level job in IT support, with no relevant experience required. Troubleshooting and customer care Networking Operating systems System administration Security Curriculum Technical Support Fundamentals The Bits and Bytes of Computer Networking Operating Systems and You: Becoming a Power User System Administration and IT Infrastructure Services IT Security: Defense Against the Digital Dark Arts Get started on Coursera IT Automation with Python Certificate 6 courses | 240 hours About Curriculum About For learners familiar with basic IT concepts, this advanced program builds on those foundations to take your career to the next level. Python programming IT automation Troubleshooting & debugging Testing in Python How to set up your developer environment Curriculum Crash course on Python Using Python to interact with the operating system Introduction to Git and GitHub Troubleshooting and Debugging Techniques Configuration Management and the Cloud Automating Real-World Tasks with Python Get started on Coursera 4 out of 5 Google Career Certificate graduates report a positive career outcome (eg., new job, promotion, or raise) within 6 months* *based on the program graduate survey, India, 2022. Qualify for in-demand jobs in IT In both small businesses and large organisations, IT support involves troubleshooting and problem solving to help computers and networks run smoothly, while providing great customer service along the way. Database administrator IT specialist Tech support specialist Systems analyst Network engineer Help desk technician Get on the fast track to in-demand jobs in technology and more Complete a Google IT Support Certificate at your own pace and time. Get your foot in the door with top employers through the Google employer consortium. GRADUATE SUCCESS STORIES “It’s wild that I was able to start a new career in design in less than a year and now I feel like I am actually making an impact.” Yesha Shah Within 3 months of completing the Google UX Design Certificate, Yesha landed her dream design job in an Australian company. Watch video GRADUATE SUCCESS STORIES “Last year, I graduated in the middle of a pandemic and was anxious about my career. Today, I feel confident about my skills and I am working for my dream company.” Simrah Nazim With the help of Google IT Support Certificate, Simrah grew her love for technology and now works at a leading tech company. GRADUATE SUCCESS STORIES “It's unbelievable that I was able to start a new journey in data analytics, a field completely different from my previous experience in filmmaking.” Anant Sinha After completing the Google Data Analytics Certificate, Anant now works as a Product Operations Analyst at an ad tech company. Link to Youtube Video (visible only when JS is disabled) 1 / Frequently asked questions What is IT Support? Businesses, nonprofits, school systems, and government organizations all rely on technology. Computers break, systems fail, phones die—when that happens, we need experts to fix them. IT support is all about troubleshooting and problem solving when the tech fails, and providing great customer service along the way. This includes setting up computers for users within an organization, overseeing computer systems, and debugging whenever a problem arises. A job in IT can mean in-person or remote help desk work in a range of organizations across many different industries. Why start a career in IT? The IT field is an extremely lucrative pathway with a high potential for growth. Basic IT skills will position you to secure an introductory-level role, and from then on, the opportunities are endless. The stackability of these skills means that after gaining a baseline level of knowledge through the Google IT Support program, it is easy to pick up more advanced skills. Why did Google create this program? Google has long faced an issue that many other companies also contend with -- we had open IT support roles, and not enough qualified candidates to fill them. So, a few years ago we began working with a nonprofit organization to provide training and pathways to roles in technical support at Google. We learned that not only is IT support a highly teachable field, but that we could teach someone completely new to the industry the IT fundamentals in under six months. So, we decided to build an IT training program on Coursera, created entirely by Googlers who are expert in IT support so this training could be available to everyone. How much do the Google IT Support Certificate cost? In India, the subscription cost is $20 USD per month after an initial 7-day trial period at no cost. Google Career Certificates are completely self-paced, and many learners complete their Certificate in three to six months. In other countries where Google Career Certificates are available, your cost may be lower. To see the exact cost in your local currency, please visit the Coursera page and view the enrollment options. What is Coursera? Coursera is a global online learning platform that offers access to online courses. Google has worked with Coursera to make Google Career Certificates available on their platform. Where can I access Google Career Certificates? Google Career Certificates are available globally in English on Coursera. Who designed the Google Career Certificates? Google Career Certificates were designed and built by subject-matter experts and senior practitioners at Google from each of the job fields. Every certificate has been created to equip learners with theoretical and practical knowledge and real-life problem-solving skills to be successful in an entry-level job. Expert industry organizations and platforms - like the Project Management Institute for project management, Tableau for data analytics, and Figma for UX design, to name a few - consulted and collaborated on material. Explore other certificates AI Professional Certificate How well do you know AI? Go beyond the basics with 20+ hands-on activities designed to build your fluency. Learn to partner with AI to solve real problems, streamline busy work, and get more done, faster. You’ll build a job-ready portfolio that validates your expertise and shows you’re ready to use these skills on day one. 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If you like: exploring data, building models, finding insights Learn more Data Analytics Data analysts collect, transform, and organize data in order to help make informed business decisions. If you like: uncovering trends and patterns, visualizations Learn more Digital Marketing & E-commerce Digital marketers use online tools to reach customers. E-commerce specialists grow online sales. If you like: connecting with people online, building an online presence Learn more Project Management Project managers ensure projects within an organization are managed and completed with maximum value. If you like: solving problems, organization, working with people Learn more UX Design UX designers make digital and physical products easier and more enjoyable to use. 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