FedLine Solutions Support Center Contacts | Federal Reserve Financial Services
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Contacts
Federal Reserve Bank Services Support Center – FedLine® Solutions Contacts
Federal Reserve Bank Services Support Center – FedLine® Solutions Contacts
The FedLine Solutions Support Center provides both technical and service setup support, as noted below.
Technical Support for FedLine Solutions
To reset a FedLine Advantage password, contact your End User Authorization Contact (EUAC). If you do not know your EUAC contact, call the Support Center at (833) 377-7827
Using, installing or navigating a service
Reporting a problem with a service
Credential issues
General questions about FedLine Solutions
Completing or submitting forms and assistance with navigating the financial services
Contact Information
P: (833) 377-7827 
ccc.technical.support@kc.frb.org
Hours: 24/7, 365 days/year
FedLine Solutions Service Setup
Setting up or changing access to a service used by your institution
Confirming or changing a production date for your organization
Returning a call from one of our coordinators (enter the Group ID provided)
Contact Information
P: (833) 377-7827
ccc.coordinators@kc.frb.org
Hours: 8:00 a.m. - 8:00 p.m. ET, Monday - Friday
FedLine Direct® and FedLine Command® Support
Contact Information
P: (833) 377-7827
ccc.ci.support@kc.frb.org
Connectivity Support Hours: 24/7, 365 days/year
Setup and Change Support Hours: 7:30 a.m. - 6:00 p.m. ET, Monday - Friday
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