Choose your country or region - Apple Community
Apple
Store
Mac
iPad
iPhone
Watch
Vision
AirPods
TV & Home
Entertainment
Accessories
Support
0+
Community
Local Nav Open Menu
Local Nav Close Menu
Ask the Community
Browse
Search
Sign in
Sign in
Sign in corporate
Go back to my question
Choose your country or region.
Africa, Middle East, and India
Armenia
Bahrain
Botswana
Cameroun
République centrafricaine
Côte d’Ivoire
Egypt
Guinea-Bissau
Guinée
Guinée Equatoriale
India
Israel
Jordan
Kenya
Kuwait
Madagascar
Mali
Maroc
Mauritius
Mozambique
Niger
Nigeria
Oman
Qatar
Saudi Arabia
Sénégal
South Africa
Tunisie
United Arab Emirates
Asia Pacific
Australia
Brunei Darussalam
中国大陆
Guam
Hong Kong
日本
대한민국
Malaysia
New Zealand
Philippines
Singapore
Vietnam
Europe
Albania
Belgique
Deutschland
España
France
Iceland
Ireland
Liechtenstein
Luxembourg (Français)
Macedonia
Malta
Moldova
Montenegro
Österreich
Portugal
Schweiz
Suisse
UK
Latin America and the Caribbean
Anguilla
Antigua & Barbuda
Argentina
Barbados
Belize
Bermuda
Bolivia
Brasil
British Virgin Islands
Cayman Islands
Chile
Colombia
Costa Rica
Dominica
República Dominicana
Ecuador
El Salvador
Grenada
Guatemala
Guyana
Honduras
Jamaica
México
Montserrat
Nicaragua
Panamá
Paraguay
Perú
St.Kitts & Nevis
St.Lucia
St.Vincent & The Grenadines
Suriname
The Bahamas
Trinidad & Tobago
Turks & Caicos
Uruguay
Venezuela
The United States, Canada, and Puerto Rico
Canada (English)
Canada (Français)
Puerto Rico (English)
Puerto Rico (Español)
United States
Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more
Sign up
Apple Footer
This site contains user submitted content, comments and opinions and is for informational purposes
only. Apple may provide or recommend responses as a possible solution based on the information
provided; every potential issue may involve several factors not detailed in the conversations
captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of
any proposed solutions on the community forums. Apple disclaims any and all liability for the acts,
omissions and conduct of any third parties in connection with or related to your use of the site.
All postings and use of the content on this site are subject to the
Apple Support Community Terms of Use.
See how your data is managed...

Apple
Support
Community
More ways to shop: Visit an Apple Store, call
1-800-MY-APPLE, or find a reseller.
United States
Copyright ©
Apple Inc. All rights reserved.
Privacy Policy
Terms of Use
Sales and
Refunds
Legal
Site Map
Ask a question
Reset