Grapevine Post Purchase Survey - Post purchase, NPS & attribution surveys, unlimited responses | Shopify App Store
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Grapevine Post Purchase Survey
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Built for Shopify
Meets our highest standards for performance, design, and integration.
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Pricing
$25/month. Free trial available.
Free trial available
Popular with stores like yours
Based in United States
Rating
5.0
(177)
Developer
Union Works Apps
Install
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Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.
Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration.
Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration.
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Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps
See revenue and AOV by channel to learn which marketing drives sales
Target surveys by order value, product, country, payment method & customer
Query your survey data with your own AI assistant via our MCP
Run surveys post purchase, on-site, in email and on Shopify POS
Popular with stores like yours
Based in United States
Languages
English, French, Spanish, German, Italian, Portuguese (Brazil), and Portuguese (Portugal)
Works with
Customer accounts
Shopify POS
Shopify Flow
Shopify Admin
Checkout Extensions
Google Analytics
Google Sheets
Klaviyo
POS
Thank you & Order Status Page
Categories
Surveys
Show features
Hide features
Form customization
Conditional logic
Custom styles
Drag-and-drop editor
Embedded forms
Multi-language
Survey types
Customer satisfaction
Market research
Net Promoter Score (NPS)
Product feedback
Post-purchase
Attribution
Submission management
Data export
Analytics
Customer segments
Analytics
Show features
Hide features
Customer behavior
Activity tracking
Segmentation
Loyalty analysis
Cohort analysis
Marketing and sales
Marketing attribution
ROAS
Funnel analysis
Abandoned cart
Visuals and reports
Analytics dashboard
Benchmarking
Custom reports
Data export
Historical analysis
Pricing
Choose the plan that best fits your business.
Complete
$25
/ month
Features
Unlimited responses, no overage fees
Post purchase, NPS, CSAT & attribution
Works on all Shopify plans
Revenue & AOV by marketing channel
Target by order value, product & more
Query your survey data with your own AI
Send data to Flow, Klaviyo & GA4
Run on-site, in email & on Shopify POS
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
See all pricing options
Reviews
(177)
Overall rating
5
Counts per rating level
5
97% of ratings are 5 stars
171
4
3% of ratings are 4 stars
6
3
0% of ratings are 3 stars
0
2
0% of ratings are 2 stars
0
1
0% of ratings are 1 stars
0
Write a review
All reviews
July 9, 2026
I have been a long time user of Grapevine and it has been a super valuable asset for our store. On the odd occasion I have reached out to the team, the team has always been super responsive.  I literally asked for a feature last week and the founder reached out today to let me know it’s already live. The data we’re getting is super useful and our completion rates are great. Highly recommend.
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Daily Bloom
United States
Over 1 year using the app
Union Works Apps replied
July 10, 2026
Thank you so much for your kind review Chris as well as your detailed feedback on our new MCP AI Connection feature. The ability to analyse open-text responses through our AI Connections feature was a natural next step, so we're very pleased that your feedback helped to move that along. If you need anything else, we're here to help.
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July 3, 2026
Great app with loads of functionality. We use it across all our branded sites, and it give us so much insight in to how our customers think of our brands. Outside of satisfaction scores, there is loads of information we can gather. Support is greats, as well as the integrations.
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EDGE Vaping
United Kingdom
8 months using the app
Union Works Apps replied
July 4, 2026
Thank you for taking the time to submit a review and share your experience, it is much appreciated.  It's good to hear that you're gaining valuable insights over and above your customer satisfaction scores. That's one of the things we hear a lot from merchants. If you need anything else, we're here to help.
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June 24, 2026
Grapevine has been awesome!  Super streamlined workflow for crafting post purchase surveys that aren't invasive or annoying!  We are gathering a ton of useful insight each week that's shaping our actions as a company!  Highly recommend :)
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Keto Brick LLC
United States
10 months using the app
Union Works Apps replied
June 29, 2026
Thank you for your great review of Grapevine Surveys! It's so positive to hear that the survey set-up experience feels streamlined and that displaying surveys and collecting feedback feels natural for your customers. Providing useful insights that drive real decisions is what it's all about.
Show more
Support
App support provided by Union Works Apps.
Resources
Privacy policy
FAQ
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Developer
Union Works Apps
Website
86-90 Paul Street, London, EC2A 4NE, GB
Launched
August 17, 2017
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Changelog
Data access
This app needs access to the following data to work on your store.
Learn why in the developer's privacy policy
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Sensitive data, device and activity data
Sensitive data
Name, email address, phone number, physical address
Device and activity data
Geolocation, IP address, browser and operating system
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Store owner, staff members
Store owner
Name, email address, phone number, physical address
Staff members
Name, email address, phone number
View and edit store data:
Customers, orders, staff accounts, Online Store
Edit customers
Customer data
Edit orders
All order history
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Edit Online Store
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