Reviews: Grapevine Post Purchase Survey - Post purchase, NPS & attribution surveys, unlimited responses | Shopify App Store
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Grapevine Post Purchase Survey
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Reviews
(177)
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5
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97% of ratings are 5 stars
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March 11, 2026
Sam at Grapevine had been very helpful and responsive. We've immediately had an improvement in our response rate since switching to Grapevine.
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Tiptree
United Kingdom
23 days using the app
Union Works Apps replied
March 13, 2026
Great to hear you've already seen an improvement in response rates since switching to Grapevine. More responses means better insights into what your customers are thinking 📊
Thanks for the kind words! 😊
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April 28, 2026
The best app for embedded post-purchase surveys on thank you pages. Thanks for building it and giving opportunity for CRO people to gather user feedback
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JUMPZYLLA
United States
26 days using the app
Union Works Apps replied
April 28, 2026
Thank you for taking the time to leave such a kind review. We’re really glad Grapevine Surveys is helping you to collect post-purchase feedback, and it means a lot to hear that it’s useful for CRO work 🤩
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April 23, 2026
Excellent! Install was very easy and Sam offered quick, helpful support any time we needed it!
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Little Free Library
United States
16 days using the app
Union Works Apps replied
April 27, 2026
Thanks for the fantastic review! We've put a lot of focus into making Grapevine Surveys quick and easy to set-up, so it's great to hear that reflected in your experience. We're always here if you need anything else.
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April 20, 2026
Easy-to-use app, giving us the data and insights into how we can improve our online experience. Sam & the rest of the team are super helpful and always available for any support or ideas.
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Floris London
United States
About 2 months using the app
Union Works Apps replied
April 27, 2026
Thanks for the great review! It's really good to hear that Grapevine Surveys is providing useful data and insights to help improve your customers' online experience.
It's been a pleasure working with you and we'll be here should you need any further help or guidance.
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April 15, 2026
Very user friendly app and responsive support.
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Magnetic Me
United States
2 months using the app
Union Works Apps replied
April 16, 2026
Many thanks for your kind review, Hao. It was a pleasure helping you set up multiple customer insight surveys, and it’s great to see them performing so well. We’re always here and happy to help if you need us again.
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March 30, 2026
Worked great, but I no longer want to continue the experiment I was running.
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Breakout RN: Innovative Nursing Education Resources
United States
14 days using the app
Union Works Apps replied
March 30, 2026
Thanks for taking the time to submit a review! We're glad to hear that the app worked well for it's intended purpose.
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February 20, 2026
Huge fan of Grapevine! We're running post purchase surveys in checkout and "one-click" surveys in email for NPS and more. The pricing is amazing for the functionality they provide. The support team is fantastic as well!
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Culligan
United States
About 1 month using the app
Union Works Apps replied
February 24, 2026
Many thanks for your fantastic review, we really appreciate it.
It’s great to see you’ve been making the most of our brand new One-Click Surveys. It was a pleasure helping. We'll be here if you need anything else.
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June 21, 2026
everything great! I love the MCP connection. I can access my surveys directly with Claude!
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REELOQ Outdoor - Lose yourself. Keep your gear.
Austria
3 months using the app
Union Works Apps replied
June 29, 2026
Thanks for taking the time to submit a review Lukas! As you know, the MCP connection is a new addition and it's great to hear it's already proving useful. Pulling survey data straight into your existing AI Workflows is a powerful way to work with your results. Thanks for your help and patience in getting this feature released.
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April 28, 2026
good
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sourcemind
United States
1 day using the app
Union Works Apps replied
April 28, 2026
Many thanks for the 5 star review. Great to see that you are up and running with your survey already. We'll be here and happy to help if needed.
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April 24, 2026
Un outil vraiment incroyable pour récupérer la data facilement et intuitivement.
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NOMALERO
United States
17 days using the app
Union Works Apps replied
April 27, 2026
Merci beaucoup pour votre super avis ! Nous sommes ravis que Grapevine Surveys vous permette de collecter vos données facilement et intuitivement. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit.
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